FAQ's
Frequently Asked Questions (FAQs)
1. What materials are used in your jewellery?
Our jewelry is made using high-quality materials, including Damascus steel, brass, stainless steel, 18k gold-plated chains, and wood. All of our materials are 100% natural, and we do not use any harmful chemicals in the crafting process.
2. Is the jewellery handmade?
Yes! Every piece is handcrafted with care, ensuring that each item is unique. We take pride in the craftsmanship behind our designs, with over 90% of our jewellery made from recycled metals.
3. Are your materials sustainable?
Absolutely. Sustainability is at the heart of our brand. We use recycled metals for over 90% of our creations, giving new life to existing materials while reducing environmental impact. We also prioritize natural materials and avoid chemicals in the production process.
4. How should I care for my jewellery?
To maintain the longevity and beauty of your jewelry:
- Avoid exposure to water or chemicals like perfumes and lotions.
- For Damascus steel, avoid prolonged exposure to water and keep them dry to preserve their natural beauty. Gently clean it with a soft, dry cloth to remove any fingerprints or smudges.
- Brass and stainless steel can be polished occasionally with a microfiber cloth.
- 18k gold-plated chains should be kept in a dry, airtight container to avoid tarnishing.
- For wood pieces, avoid prolonged exposure to water and keep them dry to preserve their natural beauty.
5. Is the 18k gold plating durable?
Yes, we use high-quality 18k gold plating that is designed to last. With proper care, it retains its shine and appearance over time. However, we recommend avoiding direct contact with water or harsh chemicals to ensure it stays in pristine condition.
6. Do you offer custom designs?
Yes, we do! If you're looking for something personal, we offer custom jewellery designs. You can reach out to us with your vision, and we’ll work with you to create a unique piece that suits your style.
7. Is your jewellery hypoallergenic?
While most of our materials like stainless steel and gold-plated chains are hypoallergenic and safe for sensitive skin, some people may have sensitivities to brass. If you have specific allergies, feel free to contact us, and we can recommend the best options for you.
8. Do you ship internationally?
Yes, we ship our jewellery worldwide. Shipping times and costs may vary depending on your location. For more detailed shipping information, please refer to our shipping policy page.
9. Can I return or exchange an item?
We offer returns and exchanges within 30 days of purchase if the item is unused and in its original packaging. Custom pieces are not eligible for return, but if there is an issue with the craftsmanship, we are happy to assist with repairs or replacements.
10. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.
Cant find answer to your question?
Email us at:
designsforminimalists@gmail.com